Privacy Policy for BTC App
Last Updated: January 2026
Overview
BTC ("we," "our," or "us") operates the BTC mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App.
We are committed to protecting your privacy and collect only the minimum information necessary to provide our property management services.
Information We Collect
Account Information
When you sign in using Apple Sign-In, we may receive:
• Your name (only if you choose to share it)
• Your email address (or an Apple-generated private relay address if you choose to hide your email)
Information You Provide
When submitting maintenance requests, you provide:
• Your name
• Phone number
• Unit/building location
• Description of the maintenance issue
Automatically Collected Information
• Push Notification Tokens: We collect device tokens to send you notifications about announcements and maintenance request updates
• Basic Usage Data: We may collect anonymous usage statistics to improve the App
How We Use Your Information
We use the information we collect to:
• Authenticate your account
• Process and manage maintenance requests
• Send push notifications about community announcements and maintenance updates
• Communicate with you regarding your requests
• Improve and maintain the App
Data Storage and Security
Your data is stored securely using Google Firebase, which employs industry-standard security measures including:
• Encryption in transit and at rest
• Secure data centers
• Access controls and authentication
We retain your information only as long as necessary to provide our services or as required by law.
Information Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in the following circumstances:
• With property management staff to address maintenance requests
• With service providers who assist in operating our App (e.g., Firebase for data storage)
• When required by law or to protect our legal rights
Third-Party Services
Our App uses the following third-party services:
• Apple Sign-In: For secure authentication
• Google Firebase: For data storage and push notifications
Your Rights
You have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of push notifications through your device settings
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy in the App or through other communication methods.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: btco@comcast.net
Address: 1555 Broadway, Apt 113. Boulder, CO. 80302.
California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion.
Consent
By using our App, you consent to this Privacy Policy.
This privacy policy is effective as of January 2, 2026.